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Property Manager


Responsible to: Directors and Senior Management Team

Responsible for: Lush HK & Macau Property


Key Responsibilities and Duties:

  • Secure key retail locations for Lush Fresh Handmade Cosmetics by acting as the primary contact for leasing questions and concerns
  • Responsible for the overall performance of the Property team including; their development, producing necessary budgets, results and reporting.
  • In collaboration with the senior team, to provide a strategic vision and direction for the retail portfolio, providing sales and profitability estimates for new shops and relocations.
  • Negotiate on the following: leases, rent concession, renewals, refits, site locations, rent reductions, kickouts and any other real estate initiatives for the brand
  • Coordinate schedules with other departments
  • Solve problems/communicate lease language to other departments, such as People Support, Design, Retail Support.
  • Analyse data such as sales of other tenants, mall size, demographics, etc.
  • Analyse data for existing shops, size, sales, etc.
  • Work closely with shop and space planning/design/finance and retail to ensure on-time opening of new shops.
  • Work closely with legal counsel on leases.
  • Provide guidance and support to finance and retail operations with respect to lease renewals, store relocations, etc.
  • Communicate and negotiate with a network of brokers to cultivate a well-rounded retail portfolio.

To be successful in this role, you will have:

  • A minimum of 5+ years’ experience in the same field - retail environment preferable
  • Ability to think strategically with a capacity for lateral thinking and problem solving, while supporting Lush values.
  • Strong experience creating and finalizing landlord agreements.
  • Excellent interpersonal skills
  • Financial Fluency knowledge
  • Strong leadership qualities and proven people management capabilities
  • Innovative and persuasive thinking
  • Time management skills
  • Demonstrated experience in successful negotiation, planning and execution
  • High level of initiative, confidence and energy - whilst being an effective communicator
  • Strong ability to maintain robust working relationships; at all levels of the organisation
  • Demonstrated ability to work collaboratively as part of a management team
  • Understanding of property investment markets and how they operate and knowledge of relevant Hong Kong Acts, Standards, Codes and Practices.
  • Project management skills would be desirable
  • Strong connection with retailers would be desirable.
  • Fluent English and Cantonese. Mandarin would be highly desirable.


As a Property Manager, you should be highly determined, honest, fair, validating, relevant, open-minded, organised, proactive, reactive, accountable, reliable and adaptable.


​I​f you are interested to join us, please send your cover letter and CV to Ms. Willa Lo ([email protected]).

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