FREE SHIPPING: for a limited time, spend HK$500 and enjoy free local delivery (HK and Macau only)

    Q What do I do if there’s something wrong with my order?

    We have a friendly and knowledgeable team on hand to help with any order queries, so please drop us an email to [email protected] or give us a call on (852) 2423-3833 and we'll do everything we can to sort things out. If you have any other feedback - good or bad - we'd love to hear it. We're always available on social media too, so if you'd rather get in touch on Facebook or Weibo, you'll get exactly the same service and attention.

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    Q What if I need my delivery at the weekend?

    For local order, please choose Ta-Q-Bin courier service, Ta-Q-Bin would be able to send your parcel even during weekend. Please remark your preference delivery date in Add a delivery request filed upon check out. For China order, please remark you delivery preference upon check out and we will try our best to arrange according to your preference. However, some areas in China may not able to delivery during weekend. For more details, please send us an email to [email protected] or give us a call on (852) 2423-3833.


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    Q Can I get a discount for ordering in bulk?

    Unfortunately we do not offer discounts for large orders. Our products are only sold in our own Lush shops and online, and are not available wholesale.

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