Q What do I do if I’ve forgotten my password?
    A

    Don’t worry if you’ve forgotten your password, just click the lost password link and we’ll email you with instructions on how to change it. Please make sure your spam filters are set to receive mail from https://hk.lush.com so the email gets through to you.

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    Q What if I want to make a change to my order?
    A

    There is only a very short time after your order is placed when changes may be possible, so it’s best to call us straight away on (852) 2423-3833 if you’d like to make a change. We’ll do our best to help, but we’re usually very quick at picking and packing your orders, so please try to make sure you’ve got everything you need before you check out.

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    Q How can I create an account ?
    A

    In our website right corner, there is a "Join", you can simply click the Join button, fill in some information, then you can create an account.

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